Privacy Policy

Effective Date: 15 June 2024

At Carvalho Woodcrafts, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, products, and services.

1. Information We Collect

Personal Information: When you place an order, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
Non-Personal Information: We may also collect non-personal information such as your browser type, device information, IP address, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

To Process Orders: We use your personal information to process and fulfill your orders, including shipping and payment processing.
To Communicate: We use your contact information to send order confirmations, shipping notifications, and respond to your inquiries.
Marketing: With your consent, we may send you promotional emails about new products, special offers, and events. You can opt-out at any time by clicking the unsubscribe link in our emails.
Improvement: We analyze non-personal information to improve our website, products, and services.

3. How We Share Your Information

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders.
Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

Access: You have the right to access the personal information we hold about you.
Correction: You can request to correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
Opt-Out: You can opt-out of receiving marketing communications from us at any time.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Carvalho Designs Limited
Email: hello@carvalhodesigns.co.uk
Phone: +447555489409
Address: 77 Abbey Rd, Oxford, OX2 0AD, United Kingdom